FAQ’S

Making the decision to utilize an answering service is less about the size of your company and more about the quality of your customer service. Whether you’re in the midst of scaling your company or simply want some assistance managing your call volume, we are here to help, regardless of your size.

Our rates are structured to be affordable to every business from a one-man show to a national business with regional offices. Rates start at less than $50 per month. The real question is, can you afford not to use one and risk losing valuable customers?

No. In addition to being FAMILY—OWNED and operated, our operators are all U.S. based and managed from a local office.

Our live operators are available 24 hours a day, 365 days a year.

Access Answering Service offers nationwide coverage with local and toll-free numbers available for you to utilize.

Absolutely. We can set up multiple offices under one account or give each office a separate account.

There is virtually no limit to the number of calls we can manage. We have the staff and equipment to handle any call volume.

There are several ways you can receive your messages. We can deliver them via phone call, text, email or fax. In addition, you can call in any time of day or night to retrieve them.

That is strictly up to you. We give you the flexibility to state how you want us to answer your phones. Most clients have us answer calls in the same way as during business hours, but that’s up to you.

Set up is extremely easy. We simply have you fill out a single page sign up form and we will have your account up within 24 hours of receiving that form.

No. We don't use contracts. We at Access Answering Service pride ourselves on earning and maintaining your business by the service we provide rather than the contract you sign.

We do! For each new customer you refer, we reduce the price of your bill for that month. Please contact us for additional details.